As a team we are greatly motivated when we come to know that our guest`s vacation experience was a sensational success, and that demonstrates to me that my staff of 1,300 is synchronized very nicely with the common goal of providing excellence within their respective departments. RODOLFO GONZALEZ DIRECTOR GENERAL GRAND VELAS RIVIERA MAYA thank you so kindly for sharing with us your happiness on this very recent family vacation. ![]() Thank you for sharing your excellent views on Grand Velas and I wish you a sensational summer in Gainesville, Georgia. It is our hope that your spring vacation for 2017 is with us once again and I look forward to not only reading your next review, but also to meet you in person. I will be sure to personally recognize each of them on your behalf for a job very well done. I am familiar with each and every one of them and they are certainly exemplary when caring for their guests in their respective areas. ![]() As veterans of the property you very well know the already high-caliber of our facilities and culinary product and I thank you for going the extra mile in recognizing eight of my young women and men that really stood out for you. We are truly honored to be thought of so highly to the point that you made us your first official repeat hotel and to have improved over your first visit really highlights the advances that we have made since then.
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